FAQ
Shade Issues
Hub Pairing Assistant
Rollease Push 15 Remote – Creating Groups
The new Rollease/Volta Push 15 remote now gives you 15 individual channels, 5 dedicated group channels as well as a built in all channel(Zero). Setting up groups: Select the group channel you want to use (A-E)Press and hold the (-) + the stop button for 4 seconds. A...
How do I add another control to my programmed Somfy product?
Adding a new control is easy. Start with the control that operates the shade. If using a multi-channel control, select the channel that operates the shade. Press and hold the program button on the back of the remote until the shade jogs. Then, move to the control to...
Can I combine different types of Somfy controls to operate my motorized shades and blinds?
Whether you want to use a wall switch, an app, voice control or handheld remote, Somfy has a control option for you. You can use any combination of Somfy RTS controls. Mix and match remotes, wall switches, timers and sensors for up to 12 devices or channels per window...
How long will my Somfy Li-ion motors last before I need to recharge them?
Typically, Li-ion motors will last a year before needing a recharge. However, factors such as shade size, shade weight and usage all play a part in how long the motor will last before needing to be recharged.
How long do I need to charge my Somfy Li-ion motors?
Li-ion motors require 6 hours of charging to be fully charged.
Will Somfy RTS motors work with voice control?
Yes. Somfy RTS motors will work with Alexa, IFTTT and Google Home/Assistant via IFTTT. Voice control will require a Somfy MyLink device.
What third party automation systems can I use to control my Somfy motorized shades?
If you have RTS (Radio Technology Somfy) motors, you can integrate with the following third party systems: Savant, Crestron, Control4, Leviton, RTI, AMX, Wink, Samsung Smart Things, Elan, Vantage, Amazon Alexa, URC and Nexia. Additional components will be required.