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Troubleshooting

Rollease Push 15 Remote – Creating Groups

The new Rollease/Volta Push 15 remote now gives you 15 individual channels, 5 dedicated group channels as well as a built in all channel(Zero). Setting up groups: Select the group channel you want to use (A-E)Press and hold the (-) + the stop button for 4 seconds. A...

Troubleshooting: Rollease Low-Voltage Motors

The motor is not responding. Make sure the motor has power.Make sure the controller has a good battery and is installed correctly.Adjust the antenna on the motor.Make sure the distance from the remote to the shade is in range.Check the wiring.Reset and reprogram the...

Troubleshooting: Rollease Li-On Motors

The motor is not responding. Make sure the motor is charged up.Make sure the controller has a good battery and is installed correctly.Adjust the antenna on the motor.Make sure the distance from the remote to the shade is in range.Reset and reprogram the shade. The...

Troubleshooting: Rollease AC Motors

The motor is not responding. Make sure the motor has power.Make sure the controller has a good battery and is installed correctly.Adjust the antenna on the motor.Make sure the distance from the remote to the shade is in range.Check the wiring.Reset and reprogram the...

Troubleshooting: Somfy ST40 and ST50 Motors

The shade loses its limits after programming. Make sure to complete the programming sequence to set limits. The shade won’t work. Make sure the motor has power.Check the wiringIf the shade has been cycled repeatedly, the thermal overload protection may have kicked in....

Troubleshooting: Somfy ST30 Motor

The shade loses its limits after programming. Make sure to complete the programming sequence to set limits. The shade won’t work. Make sure the motor has power.Check the connection from the motor to the power source. Make sure the positive (+) and the negative (-) are...

Troubleshooting: Somfy Li-On Motors

The motor is not responding. Make sure the motor is charged up.Make sure the controller has a good battery and is installed correctly.Adjust the antenna on the motor.Make sure the distance from the remote to the shade is in range.Reset and reprogram the shade....

Troubleshooting: Somfy R28 Battery Motor

The shade loses its limits after programming. Make sure to complete the programming sequence to set limits. The shade won’t work. Make sure the motor has power.If using a battery wand, make sure the batteries are good and they are in the tube properly.Reset and...